Terms of Service

Effective as of March 01, 2022

Terms and Conditions

Agreement between User and velvleads.com

Welcome to velvleads.com. The velvleads.com website (the "Site") is comprised of various web pages operated by Velv Lab LLC ("Velv Leads"). velvleads.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of velvleads.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

velvleads.com is an E-Commerce Site.

We provide the tools and strategies for digital advertising.

Cancellation & No Refund Policy

All sales are final, there are no refunds and no exceptions. To cancel services, login to your dashboard and cancel your subscription. You may also call our office, email us, or text us to cancel the service for you. Again all sales are final, no refunds on any of our services or products per our terms of service.

Cancellation Process:
  • Dashboard Cancellation: Customers can cancel their services by logging into their dashboard and following the steps to cancel their subscription.
  • Alternative Cancellation Methods: If you are unable to cancel via the dashboard, you may also:
  • Call: Contact our office during business hours.
  • Email: Send an email with the subject line "Service Cancellation Request."
  • Text: Text your cancellation request to your account manager.

Please ensure you provide your full name, registered email address, and any other relevant details to facilitate the cancellation process.

Refund Policy:
  • No Refunds: All sales are final. We do not offer refunds on any of our services as stated in our terms of service.
  • Digital Nature of Services: Due to the digital nature of our services and products, we cannot provide refunds. Once access is granted or the product is delivered, it cannot be returned in the same way a physical product can.

Exceptions:While we maintain a strict no-refund policy, exceptions may be considered under rare circumstances at the sole discretion of our company. If you believe your situation warrants an exception, please contact our support team with a detailed explanation.

Changes to the Policy:We reserve the right to modify this cancellation and refund policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically to stay informed about any changes.

Privacy

Your use of velvleads.com is subject to Velv Leads's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. Visit here.

Electronic Communications

Visiting velvleads.com or sending emails to Velv Leads constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Velv Leads is not responsible for third party access to your account that results from theft or misappropriation of your account. Velv Leads and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

Velv Leads does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use velvleads.com only with permission of a parent or guardian.

Links to Third Party Sites/Third Party Services

velvleads.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Velv Leads and Velv Leads is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Velv Leads is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Velv Leads of the site or any association with its operators. 

Certain services made available via velvleads.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the velvleads.com domain, you hereby acknowledge and consent that Velv Leads may share such information and data with any third party with whom Velv Leads has a contractual relationship to provide the requested product, service or functionality on behalf of velvleads.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use velvleads.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Velv Leads that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Velv Leads or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Velv Leads content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Velv Leads and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Velv Leads or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Velv Leads from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Velv Leads Content accessed through velvleads.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Velv Leads, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Velv Leads reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Velv Leads in asserting any available defenses.  

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. Velv Leads and Velv Lab and its parties are not responsible for your shop's, and or business financials, or financial situations, consult with a financial professional any finances. We are not responsible for the closure of your business.The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Velv Leads agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.  

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. VELV LAB LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

VELV LAB LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. VELV LAB LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VELV LAB LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF VELV LAB LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

ALL PRODUCT AND COMPANY NAMES ARE TRADEMARKS™ OR REGISTERED® TRADEMARKS OF THEIR RESPECTIVE HOLDERS

Termination/Access Restriction

Velv Leads reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Nevada and you hereby consent to the exclusive jurisdiction and venue of courts in Nevada in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Velv Leads as a result of this agreement or use of the Site. Velv Leads's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Velv Leads's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Velv Leads with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Velv Leads with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Velv Leads with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Velv Leads reserves the right, in its sole discretion, to change the Terms under which velvleads.com is offered. The most current version of the Terms will supersede all previous versions. Velv Leads encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Velv Leads welcomes your questions or comments regarding the Terms:

Velv Lab LLC

6363 S Pecos Rd. Suite 202

Las Vegas, Nevada 89120

Email Address:

contact@velvleads.com

Telephone number:

(725) 239-8358

Effective as of March 01, 2022